Westwind Writers Inc. BRUCE HARTFORD 2301 Harrison St. #205 San Francisco, CA 94110 Voice: (415) 642-7933 Fax: (415) 642-7934 bruceh@wwwriters.com

I am a technical writer with 26 years experience building communication bridges between technology creators and technology users.

KEYWORDS:

• Platforms: UNIX (Solaris, SunOS, Linux, BSD), Windows, Java.

• Audiences: Administrators: System, Network, Security and Database (installation, configuration, maintenance, and trouble shooting), Java developers, end-users (GUI and command-line).

• Tools: FrameMaker, HTML (raw), Word, StarOffice, WebWorks, SGML, Acrobat, Dreamweaver, vi, TextEdit, Wordstar, SnagIt, PhotoShop, FTP, telnet.

• Areas of Expertise:

  Java Compatibility Kits. Technical guides for using Java Technology Compatibility Kits (TCKs) to ensure that Java implementations conform to Java specifications.

  Security: Network, intranet, and internet security. Firewalls, secure command terminals, OS hardening and minimization, remote administration, virtual private network (VPN), security policies and overviews.

  Internet and Intranet administration: Servers, web, email & messaging, search, telnet, ftp, POP, SMTP, MTA, IMAP.

  Network Administration: LAN, WAN, server, naming, security, encryption, directory services, DNS, XFN/FNS, NIS (nee YP), NIS+, X.500, LDAP, /etc files.

  Relational Databases: Sybase, INGRES, Paradox, SQL, Oracle, Informix, database schemas, data dictionaries.

  Other: Java, hardware, software, operating systems, command line, GUIs, installation, configuration, spreadsheets, simulations, user-interface design, hardware, HTML conversion, error messages, trouble shooting, data storage.

AWARDS - Society for Technical Communications:

Award of Achievement, Software User Manuals, World International Competition

Award of Distinguished Achievement (best in category), Integrated Manual sets, Northern Calif. Competition

Award of Excellence, Software User Manuals, Northern Calif. Competition

EXPERIENCE:

SUN MICROSYSTEMS, 1989-1997, 2000-2007

Java Technology Compatibility Kits (TCK). Technical, developer, programmer, and procedure guides for Java conformance & compatibility software.

SecurStar & Secure Command Terminal (SCT). All documentation for security enhancement products for E10000 (Starfire) and E15000 (Starcat) servers. Operating system minimization and hardening, JumpStart installation, SunScreen SecurNet firewall configuration, SKIP encryption.

Solaris Naming. Manual set (versions 2.3 through 2.5). Installation, Configuration, Administration, and Trouble-shooting guides for NIS+, NIS (nee YP), DNS, and XFN/FNS multi-domain network name (directory) services. These are the Solaris/UNIX naming services for large, Internet/intranet-capable networks.

SimplifySQL. Tutorial, Installation Guide, Administrator Reference manuals and on-line documentation for a graphic user interface to the Informix, INGRES, Oracle, and Sybase database systems running in a Sun OS environment.

Intelligent Storage Server. Installation, Configuration, and System Administrator's Guides. Remote Dual Copy, Instant Image, SCSI Target Emulation (STE), Veritas Volume Manager, StorEdge StorTools

NETSCAPE COMMUNICATIONS, Mt. View CA 1997-1999

Messaging Server. Installation, command line interface, unsolicited bulk email (UBE and UCE), database schema, program delivery, multiplexor, performance measurement (Mailstone), sendmail conversion, logging, error messages and troubleshooting for email server (POP, IMAP, SMTP, and MTA in LDAP environment). Both printed and online (HTML) documentation.

Compass Server. Online help and user guide for the Compass enterprise indexing and search engine. Entirely web-based (HTML) documentation.

Webmaster, 1996-Present

As a volunteer, I created and continue to maintain the Veterans of the Civil Rights Movement website (www.crmvet.org), an education/historic and social networking site devoted to the Southern Freedom Movement of the 1960s.

SYBASE, Emeryville CA and Burlington MA, 1993

Replication Server Manager 10. Users Guide, Installation, and Reference Manuals for a GUI software utility that monitors and controls Replication System-10.

RELATIONAL TECHNOLOGY (Now INGRES), Alameda CA, 1988-1989

INGRES, Release 6.0. User Reference Guide for UNIX and VMS versions of INGRES. INGRES is an SQL language relational database including Report-By-Forms, Query-By-Forms, and Visual Forms Editor.

ANSA SOFTWARE, Belmont CA, 1986-1988

Paradox. Network Administrators Guide for installing, running, and maintaining a multi-user, MS-DOS relational database system on 3COM 3+, Novell Netware, IBM PC LAN, Starlan, and Torus Tapestry Local Area Networks.

This manual was rated EXCELLENT by InfoWorld.

GENERAL INFORMATION:

I work as either a salaried employee or as a contractor. When working on a contract basis I am a full-time, salaried (W2) employee of my own corporation Westwind Writers Inc. I carry my own disability, health, unemployment, general commercial, workers compensation insurance, and am responsible for my own payroll, withholding, and other taxes. Since you contract with Westwind Writers for my services on a corporation-to-corporation (vendor) basis, you do not have to file any 1099 or other contractor-related forms.

Federal Tax ID Number: 94-3033117
San Francisco Business License Number: 419032
Sun Microsystems Master Service Vendor Number: 1398-1197

MEMBER:

Senior Member, Society for Technical Communications

REFERENCES:

Available on request.

(Last revised December, 2007)